Overview 📈
iTrustCapital consolidates cryptocurrency and precious metals investing through tax-advantaged accounts. Correctly accessing your account is the gateway to managing positions, executing trades, and viewing tax documents.
Step-by-step Login Process ✨
- Navigate to the official iTrustCapital domain (
https://www.itrustcapital.com
) to avoid malicious clones. - Enter Credentials: Input the email address you registered with and your password. Use your password manager if you have one configured — it reduces typographical errors.
- Two-Factor Authentication (2FA): If prompted, provide your 2FA code from an authenticator app (preferred) or an SMS message. Authenticator apps (e.g., Google Authenticator, Authy) are strongly recommended for resilience against SIM-based attacks.
- Biometric Options: Some devices and browsers permit biometric unlocking — convenient, but ensure your device itself is secured with a strong passphrase.
Security Best Practices 🛡️
Use a unique, high-entropy password — avoid reusing credentials across services.
Prefer authenticator apps over SMS for 2FA to mitigate SIM swap risks.
Enable account alerts to receive timely notifications for sign-ins or withdrawals.
Confirm TLS/HTTPS and the site certificate before entering credentials, especially on unfamiliar networks.
Troubleshooting Tips ⚙️
If you cannot log in:
- Attempt a password reset using the "Forgot password" flow and check your spam folder for the email.
- Clear browser cache or attempt a private/incognito session to rule out extension interference.
- If 2FA fails, use your backup codes (store them offline), or contact support through the official support channels.
FAQs ❓
What should I do if I suspect unauthorized access?
Immediately change your password, revoke active sessions if possible, and contact iTrustCapital support. Consider moving assets to cold storage if you retain custody options.
Can I use a hardware wallet?
iTrustCapital is a custodial platform; if you prefer non-custodial storage, consider transferring assets to a hardware wallet using an exchange or withdrawal process.